We see you as a partner in our team!
One of the most vital factors contributing in PAN-Systech’s success is service. And our understanding of this concept is comprehensive. We involve the customers and users in the products’ conception and realization, even in the early idea stages. In this way, the customer requests and user requirements can be incorporated into the products at the outset. Apart from client-specific developments and projects, the products are also guaranteed a high degree of market "niche".
Our highly qualified developer team manages intensive contact with clients and users in order to orient the R&D activities close to the market. PAN Systech products are installed in the framework of intensive training and installation workshops by trained application specialists at the customers’ end. We want the customers and users to take full advantage of the performance of our products and offer the requisite know-how to that end.
Moreover, a fast-response service and support team is available for the client during the ongoing operation of our products, in order to promptly and simply provide help and consultation. Apart from the easily accessible hotline, our support specialists are also available at your location.
Your ideas and questions are our challenge to develop new and enhanced products. Besides highly integrated solutions for cell culture automation and bioprocessing we also offer comprehensive services that can be carried out in both your and our laboratories!